Terms of Service

Last updated: January 1, 2024

These terms govern your use of EventFlow and the services we provide. Please read them carefully before using our platform.

Agreement to Terms

By accessing and using EventFlow ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

EventFlow is owned and operated by EventFlow Inc. ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website, mobile application, and related services.

User Accounts and Responsibilities

  • You must be at least 18 years old to create an account
  • Provide accurate and complete information during registration
  • Maintain the security of your account credentials
  • You are responsible for all activities under your account
  • Notify us immediately of any unauthorized use
  • One person or entity per account unless otherwise agreed

Event Creation and Content

  • You retain ownership of your event content and data
  • Grant EventFlow license to display and promote your events
  • Ensure all event information is accurate and up-to-date
  • Comply with all applicable laws and regulations
  • Respect intellectual property rights of others
  • Prohibited content includes illegal, harmful, or offensive material

Payment Terms and Fees

  • Service fees are clearly disclosed before payment
  • Payment processing handled by secure third-party providers
  • Refunds subject to our refund policy and event organizer terms
  • You are responsible for applicable taxes
  • Chargebacks may result in account suspension
  • Pricing may change with 30 days notice

Platform Usage and Conduct

  • Use services only for lawful purposes
  • Do not interfere with platform security or functionality
  • Respect other users and maintain professional conduct
  • No spam, harassment, or abusive behavior
  • Report violations to our support team
  • We reserve the right to suspend accounts for violations

Limitations and Disclaimers

  • Services provided "as is" without warranties
  • We are not liable for event cancellations or disputes
  • Maximum liability limited to fees paid in past 12 months
  • No guarantee of uninterrupted service availability
  • Third-party integrations subject to their own terms
  • Force majeure events may affect service delivery

Dispute Resolution

  • Disputes resolved through binding arbitration
  • Governing law: State of California, United States
  • Class action lawsuits are waived
  • Informal resolution attempted before formal proceedings
  • Arbitration conducted by American Arbitration Association
  • Exceptions for intellectual property and injunctive relief

Service Availability and Modifications

Service Uptime

  • • 99.9% uptime target for core services
  • • Scheduled maintenance with advance notice
  • • Emergency maintenance as needed
  • • Status updates at status.eventflow.com

Service Changes

  • • Features may be added, modified, or removed
  • • 30 days notice for significant changes
  • • Continued use implies acceptance
  • • Legacy features may be deprecated

Account Termination

Termination by You

You may terminate your account at any time through your account settings. Data will be retained for 30 days for recovery purposes.

Termination by Us

We may suspend or terminate accounts for violations of these terms, illegal activity, or extended inactivity with appropriate notice.

Questions and Contact Information

If you have any questions about these Terms of Service, please contact us:

Email:legal@eventflow.com
Phone:+1 (555) 123-4567
Address:EventFlow Inc., 123 Innovation Drive, San Francisco, CA 94105

Terms Updates

We reserve the right to modify these terms at any time. Material changes will be communicated via email and platform notifications. Your continued use of EventFlow after changes constitutes acceptance of the updated terms.