Privacy Policy

Last updated: January 1, 2024

At EventFlow, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our services.

Our Commitment to Privacy

EventFlow ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our event management services.

By using EventFlow, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our services.

Information We Collect

  • Account information (name, email, password)
  • Event details and content you create
  • Payment and billing information
  • Usage data and analytics
  • Device and browser information
  • Communication preferences

How We Use Your Information

  • Provide and improve our services
  • Process payments and transactions
  • Send important updates and notifications
  • Provide customer support
  • Analyze usage patterns and improve features
  • Comply with legal obligations

Information Sharing

  • We do not sell your personal information
  • Event information is shared with attendees as intended
  • Payment processing through secure third-party providers
  • Analytics data may be shared in aggregate form
  • Legal compliance when required by law
  • Business transfers with appropriate protections

Data Security

  • Industry-standard encryption for data transmission
  • Secure data storage with regular backups
  • Regular security audits and monitoring
  • Access controls and authentication measures
  • Employee training on data protection
  • Incident response procedures

International Transfers

  • Data may be processed in various countries
  • Appropriate safeguards for international transfers
  • Compliance with applicable data protection laws
  • Standard contractual clauses where required
  • Regular review of transfer mechanisms
  • User notification of significant changes

Your Rights

  • Access your personal information
  • Correct inaccurate data
  • Delete your account and data
  • Export your data
  • Opt-out of marketing communications
  • File complaints with supervisory authorities

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specific retention periods include:

Account Data

Retained while your account is active and for 30 days after deletion

Event Data

Retained for 7 years for tax and legal compliance purposes

Payment Data

Processed by secure third parties, not stored on our servers

Analytics Data

Aggregated data retained indefinitely, personal data for 26 months

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform:

Essential Cookies:Required for basic functionality and security
Analytics Cookies:Help us understand how you use our services
Preference Cookies:Remember your settings and preferences

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email:privacy@eventflow.com
Address:123 Innovation Drive, San Francisco, CA 94105

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.